Imprint & Data protection

Großraum-Verkehr Hannover GmbH

Karmarschstr. 30/32, 30159 Hanover
Phone: +49 511 5909000
Head office: Hanover
Managing Director: Ulf-Birger Franz
Chairman of the association committee: Hauke Jagau
District Court of Hanover / HRB 209295
VAT ID No. DE 286 132 728


  • Region Hannover - öffentlich-rechtliche Körperschaft -
    Hildesheimer Straße 20, 30169 Hanover
  • ÜSTRA Hannoversche Verkehrsbetriebe AG
    Am Hohen Ufer 6, 30159 Hanover
  • DB Regio AG, Region Nord
    Ernst-August-Platz 10, 30159 Hanover
  • regiobus Hannover GmbH
    Georgstraße 54, 30159 Hanover
  • metronom Eisenbahngesellschaft mbH
    St.-Viti-Straße 15, 29525 Uelzen
  • erixx GmbH
    Biermannstraße 33, 29221 Celle
  • WestfalenBahn GmbH
    Zimmerstraße 8, 33602 Bielefeld

Responsible according to § 55 para 2 RStV: 
Tolga Otkun

Responsible for the MobilityShop:

ÜSTRA Hannoversche Verkehrsbetriebe AG
Am Hohen Ufer 6
30159 Hannover

Represented by the Board: Dr. Volkhardt Klöppner (Chairman), Denise Hain, Elke van Zadel

Register court:
Commercial Register: Amtsgericht Hannover HRB 37 91
VAT ID No .: DE 811 11 61 76
Tax No .: 25/202/00302 (parent SG)
Tax No .: 25/202/00329 (ÜSTRA)
Tel. (0511) 1668-0

Arbitration board:
In order to settle disagreements in the context of a transport contract, it is possible to call a suitable arbitration board. A suitable arbitration board for the transport companies üstra, regiobus, metronom and erixx is "SNUB - Die  Nahverkehrs-Schlichtungsstelle e.V." (Postfach 6025, 30060 Hannover, For Deutsche Bahn, the competent authority is the "Söp-Schlichtungstelle für den Personenverkehr" ( For WestfalenBahn, the competent authority is the "Schlichtungsstelle Nahverkehr SNV" (

B&B Werbeagentur GmbH
Georgstraße 56
30159 Hanover

Technical implementation & programming:
Schaufelder Straße 11
30167 Hanover

Server operation:
VisionConnect GmbH
Hohenzollernstraße 26
30161 Hanover


All texts, images and graphics including their arrangement are subject to copyright and related rights protecting intellectual property. They may not be copied or changed for any commercial use or for the purpose of being passed on nor used on other web. Some sides of the GVH webpage also contain pictures which are subject to the copyright of those who placed them at our disposal.
If you suspect that your copyrights have been infringed upon through this web site, please notify us without delay in order we can immediately check it and find a remedy. Please note that the more time-consuming involvement of a solicitor for the purpose of notifying the GVH at cost is not our actual or supposed intention

While the published content under has been researched and compiled with care, it may, nevertheless, contain errors or inaccuracies. For this reason we make this information available without any sort of explicit or implicit promise or guarantee.

To all links on the published Internet sites applies: No illegal contents were identifiable on the linked pages at the time of linking. As we cannot take any influence whatsoever on the design and contents of the sites that are linked to ours, we expressly distance ourselves from the contents of such sites on this server and do not identify with these contents.

Data protection notice
Data protection is not only a legal obligation for us – it is also an important instrument in increasing transparency in handling your personal data. We have designed our Internet offering in a manner that basically allows its use to remain anonymous.

Usage data is an exception in this respect.
When you visit our web pages, the following data is saved on the web server of our hosting service provider:

The page from which the file was requested, the name of the file, the date and time of the request, the transferred data volume, the access status (file transferred, file not found, etc.), a description of the type of web browser used, the IP address.

The data records produced from the above mentioned data are evaluated exclusively for statistical purposes in order to optimize our web offering for our customers. No other evaluations or forwarding of data to third parties are made.

Web analysis services
Our website uses Matomo (former Piwik), this is a so-called web analysis service. Matomo uses so-called “Cookies”, which are text files that are stored on your computer, to enable the website analyse how users use the site. For this purpose, the information generated by the cookie about your use of this website (including your IP address) will be transmitted to our server and stored for analysis purposes, in order to optimise our website. Your IP address is made anonymous, so you remain anonymous to us as user. The information generated by the cookie concerning the usage of this website will not be passed on to any third party. You may refuse the installation of cookies by selecting the appropriate settings on your browser. We would point out that if you do so, you might not be able to make full use of all the functions on this website.

Should you not agree with the storage and analysis of your data, you can subsequently refuse the storage and use by a simple mouse-click at any time. In this case a so-called "opt-out cookie" is placed in your browser which means that Matomo collects no session data. Attention: If you delete your cookies, the Opt-Out-Cookie will be deleted as well and if so, it needs to be activated again. (Source:

Entering personal data
When you provide us with personal data in the input fields on the website to acquire information material or to inform us of any wishes or requests, we will use this data exclusively for your current and future information purposes regarding the GVH. Your data is never passed on to third parties.

Right of objection
You have the right at all times to decline the use of your data. Should you not want to receive information from us in the future, you can simply inform us accordingly by e-mail.

Your rights as a user
In accordance with § 34 and § 35 of the German Data Protection Act, as the user you have the right at all times to ask what data we save concerning you and the reason for such saving. You can also report incorrect data or have data that is not allowed to be saved or is no longer required deleted.

Objection analysis service Matomo: