CONTACT INFORMATION & ADDRESSES

Always at your disposal

The transportation companies within the GVH do not only transport passengers every day reliably. They are as well available when it comes to questions, problems and suggestions around the local transport within the Greater Hanover area. Simply contact us - by telephone, in person or via an internet form. We will be glad to help you as quickly as possible.

How you can reach us

Transport Association of Greater Hanover GVH (Großraum-Verkehr Hannover GmbH)

  • GVH Customer Center (GVH Kundenzentrum)
    Karmarschstraße 30/32, 30159 Hanover
    Phone: +49 511 1668-0
    Fax: +49 511 1668-2010
    E-Mail: info@gvh.de 
    Opening hours:
    • Monday to Friday: 09:30 a.m. - 08:00 p.m.
    • Saturday: 09:30 a.m. - 06:00 p.m. 

    Further information about the GVH customer center you can find here.

  • GVH hotline: +49 511 5909000
    Availability:
    • Monday to Friday: 06:00 a.m. - 11:00 p.m.
    • Saturday: 06:00 a.m. - 08:00 p.m.
    • Sunday and public holidays: 07:00 a.m. – 08:00 p.m.

 

Press and Media:

  • Tolga Otkun
    c/o regiobus Hannover GmbH
    Georgstraße 54, 30159 Hanover
    Phone: +49 511 36888-769
    Fax: +49 511 36888-8769
    E-Mail: tolga.otkun@gvh.de

 

Major Customers und Companies:

  • Violetta Schollmeyer
    Karmarschstraße 30/32, 30159 Hanover
    Phone: +49 511 1668-2437
    Fax: +49 511 166896-2437
    E-Mail: violetta.schollmeyer@gvh.de

    • Dominik Heintz
      Karmarschstraße 30/32, 30159 Hanover
      Phone: +49 511 1668-2479
      Fax: +49 511 166896-2479
      E-Mail: dominik.heintz@gvh.de

     

    Combined Ticket (KombiTicket) for your event:

    • GVH Tariff Department
      c/o regiobus Hannover GmbH
      Georgstraße 54, 30159 Hanover
      Phone: +49 511 36888-768
      E-Mail: kombiticket@gvh.de

    Your contact to the GVH association partners

    ÜSTRA Hannoversche Verkehrsbetriebe AG

    • Administration
      Am Hohen Ufer 6, 30159 Hanover
      Phone: +49 511 1668-0
      E-Mail:
      info@uestra.de 
    • ÜSTRA Customer Center (Kundenzentrum) (Kröpcke)
      Karmarschstraße 30/32, 30159 Hanover
      Opening hours:
      • Monday to Friday: 09:30 a.m. - 08:00 p.m.
      • Saturday: 09:30 a.m. - 06:00 p.m.

    regiobus Hannover GmbH

    • General office
      Georgstraße 54, 30159 Hanover
      Phone: +49 511 36888-790
      E-Mail:
      info@regiobus.de 
      Opening hours:
      • Monday to Friday: 08:00 a.m. - 05:00 p.m.
    • Central Bus Station (ZOB) Hanover
      Phone: +49 511 36888-704
      Opening hours:
      • Monday to Friday: 08:00 a.m. - 12:30 p.m. as well as 01:00 p.m. - 03:45 p.m. 
    • Establishment Burgdorf
      Ostlandring 1, 31303 Burgdorf
      Phone: +49 5136 8088-0 
    • Establishment Eldagsen
      Im Loffenkamp 10, 31832 Springe
      Phone: +49 5044 9545-0 
    • Establishment Mellendorf
      Industriestraße 18, 30900 Wedemark
      Phone: +49 5130 9290-0  
    • Neustadt Central Bus Station (ZOB)
      Phone: +49 5032 809-327
      Opening hours:
      • Monday to Friday: 07:00 a.m. - 06:00 p.m. 
    • Wunstorf Central Bus Station (ZOB)
      Phone: +49 5031 175-527
      Opening hours:
      • Monday to Friday: 07:00 a.m. - 06:00 p.m.

    Deutsche Bahn AG

    • Travel information, booking and reservations:
      Phone: +49 1806 996633 (20 Cent/ per call from a German fixed network; from mobile networks maximum 60 Cent/call.)
    • DB Travel Center (Reisezentrum) Hannover
      Opening hours:
      • Monday to Friday: 06:00 a.m. – 09:30 p.m.
      • Saturday: 07:00 a.m. - 09:00 p.m.
      • Sunday: 08:00 a.m. – 09:00 p.m. 
    • DB general (information, booking)
      Phone: +49 800 150700 (at no charge)
      Phone: +49 11861 (costs: approx. 60 Cent a minute)
      Phone: +49 190507090 from mobile networks (chargeable /24 hours available)
    • DB Subscription Centre
      Museumstraße 39
      22765 Hamburg
      Phone: +49 1806 011066 (20 Cent/ per call from a German fixed network,
      max. 60 Cent/ from mobile networks)

    metronom Eisenbahngesellschaft mbH

    • metronom Eisenbahngesellschaft mbH
      Customer Center (Kundenzentrum):
      Bahnhof Uelzen, St.-Viti-Straße 15, 29525 Uelzen
      Phone: +49 581 97164-164
      Fax: +49 581 97164-169
      Kundenzentrum@der-metronom.de
      www.der-metronom.de

      Opening hours:
      Monday to Friday:  07:30 a.m. -06:30 p.m.

    erixx GmbH

    WestfalenBahn GmbH

    Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.