Service that is always appreciated

Passengers in public transport have different mobility needs: Some are still on the road late at night. Some would like to take their bike with them. And still others need assistance during entry and exit. The GVH takes full account of these requirements: For instance, there is assistance for people with reduced mobility, buses and trams can be easily combined with a bike or a car and especially on the weekends the drivers are on duty round the clock.

As varied as the passenger's requirements might be, everyone wants the same thing: Passengers like to reach their destination safely and on time with clean vehicles. The GVH issues even a guarantee on that!

Special transportation

The GVH ensures your mobility – as well late in the evening or at night and within the entire GVH area: On some lines taxis and minibuses run at certain times. At the weekend the GVH offers the Night Star Transport, and the Women's Night Taxi service b...

Being mobile without hindrance

Buses and trams can be used within the GVH as well with wheelchairs, walking frames or children's push chairs. Vehicles, platforms and stations are designed accordingly and our personnel will help with words and deeds.

Bicycle, Car & Car-sharing

Combine your bike or car with buses and trams! At certain hours you can also take your bicycle with you. Furthermore, the GVH offers Park & Ride spaces at many stations and cooperates with car-sharing and taxi companies.


Passenger safety is a major issue for the GVH: most of the stations are equipped with emergency telephones and info terminals. The drivers in buses and trams can be contacted directly or by pushing an alarm button.

GVH journal

Reading pleasure during and after the journey with bus and tram: Our completely renewed GVH journal (available in German language only) provides current topics around the GVH for you.

GVH | App

Use our free GVH App to buy GVH tickets with your smartphone wherever you are. Furthermore you can get timetable information in real time.



GVH guarantee

If you travel with buses and trams of the GVH, you will enjoy clean vehicles and be on time. The GVH transport companies offer you a guarantee!

Railway passenger rights

If your train is delayed for more than one hour, you will receive compensation. GVH passengers are as well entitled to compensation. Holders of passes which are valid for one month or longer, should submit their claims in a collected form.

Download center

Whether customer guarantee card, order sheets or informational brochures: In our download center you can find everything you need to know about the GVH and the use of buses and trams. Simply download the needed forms and brochures.