Data privacy statement GVH guarantee

I agree that the GVH GmbH collects, processes and uses my personal data (first name, last name, address, account details) in order to process the GVH guarantee in my case. To this purpose, the GVH GmbH has to transmit the aforementioned data to the transport company, which initiated the guarantee claim by me.

The personal data will be automatically anonymized after 12 months.

Moreover, I hereby give my consent that my aforementioned data will be anonymized and stored for statistical analysis in connection with the punctuality guarantee in order to increase knowledge concerning the quality improvement.

I can withdraw my consent at any time in writing (at: garantie@gvh.de) or by post (to: GVH Kundenzentrum, Karmarschstr. 30/32, 30159 Hanover) without giving any reasons.

I am also aware that unless such consent is given, my application for compensation cannot be processed.

If you have any further questions relating to data protection, please contact the data protection officer of the GVH: datenschutzbeauftragter@gvh.de