SAFETY

We bring you to your destination safely

We would like you to feel relaxed while travelling with GVH buses and trams. This includes as well the feeling of security. This is being ensured by many technical devices and particularly by our trained personnel. Furthermore we offer you services such as Call-a-Taxi or our women's night taxi. Important for the sense of security is as well the ambience. For this reason, our stops have a modern design, with a clear and bright appearance. Dirt and destructions on the vehicles are being removed as soon as possible. 

Stops

Via our emergency call and information pillars you can call for help at any time in the tunnel stations of the city tram as well as at the above-ground stations of the city tram or the suburban trains. Don't be afraid to release an alarm!

Vehicles

All vehicles within the GVH are equipped with safety devices. The drivers can be contacted directly or via an inter phone. In cases of acute danger you can use the emergency break.

Taxis

In the dark and on isolated routes you don't have to walk: The üstra drivers will be glad to call you a taxi. Women receive grants for taxi rides in many municipalities.

Personnel

Many buses and trams have security personnel on board, so you can ask for help directly. At...

What you can do yourself

When the situation becomes dangerous, you are not defenseless! Don't hesitate to release an alarm, even if the situation seems not that critical. Your behavior can help to identify potential threats.