Deutschland ticket:

If your Deutschland ticket for the month of June is not displayed in the "My GVH App", please use the e-mail from our subscription centre. This confirms that you have a Deutschlandticket for the month of June. Show this at ticket inspections.

Accessibility Statement

Obligatory content requirements

Großraum-Verkehr Hannover (GVH) endeavours to ensure the compliance of its website with the accessibility requirements set out in the Lower Saxony Act on Equal Opportunities for Persons with Disabilities (Niedersächsische Behindertengleichstellungsgesetz, NBGG) and the Lower Saxony Ordinance on Accessible Information Technology of Public Sector Bodies (Niedersächsische Verordnung über barrierefreie Informationstechnik öffentlicher Stellen, NBITVO), Directive (EU) 2016/2102 of the European Parliament and of the Council and the associated Commission Implementing Decision (EU) 2018/1523.

This accessibility statement applies to the website with the URL www.gvh.de.

Status of compatibility with the requirements

Due to the following incompatibilities and/or exceptions this website is partially compatible with national legislation implementing Directive (EU) 2016/2102 of the European Parliament and the Council.

Non-accessible content

The following content is not accessible for the following reasons:

Incompatibility with national legislation implementing Directive (EU) 2016/2102 of the European Parliament and the Council .

When operating the timetable information service on the landing page with a keyboard it is not currently possible to navigate back to previous elements such as, for example, the main navigation feature (test step 9.2.1.2, no keyboard trap).

Creation of this accessibility statement

This statement was created on 20 July 2021. The website was assessed using the BIK BITV Test.

The statement was last reviewed on 20 July 2021.

Feedback and contact details

If you notice any defects in the accessible design of www.gvh.de, you are welcome to contact us at the following address:

Großraum-Verkehr Hannover
Ressort Kommunikation
Redaktion gvh.de
Karmarschstr. 30/32
30159 Hannover
redaktion@gvh.de

Enforcement procedure

If you believe you are being disadvantaged due to the inadequately accessible design of www.gvh.de you can contact the arbitration body in accordance with section 9d NBGG at the Office of the State Commissioner for Persons with Disabilities:

Arbitration body in accordance with section 9d NBGG
at the Office of the State Commissioner for Persons with Disabilities
Lower Saxony Ministry of Social Affairs, Health and Equality
Postfach 141
30001 Hannover
schlichtungsstelle@ms.niedersachsen.de