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Our service for you: everywhere in the Hanover region

Service & detailed advice

Do you need comprehensive advice or have a specific service request? You can get all the information you need and purchase tickets at over 100 GVH service points. You can also get your customer card and subscription forms there. Guests in the Hanover region are also provided with travel tips.

Seitliche Außenansicht einer Verkaufsstelle mit Fokus auf das GVH Schild
You can obtain a large part of tickets at our Sales centres. A sign with the GVH logo helps you to recognize them from the outside. © GVH/Przyklenk

Sales centres near you

You need a ticket quickly? You can also get Day and Single tickets or Monthly passes at the approximately 100 Sales centres in the region as well as at the ticket machines of ÜSTRA, Deutsche Bahn (DB), WestfalenBahn, metronom and enno. You can recognize the sales points by the flag with the GVH logo. In the kiosks, stationery shops and other stores you can get a large part of our ticket assortment.


Video travel centres

The S-Bahn Hannover (Transdev) has video travel centres, that are built up of a video ticket vending machine with an additional, second large screen, microphone and speaker. The passengers can communicate live with service staff– just like a conversation at the point of sale. The only difference is, that the service staff is patched through via video.

Find out now about other service offers in the GVH:

  • Where to get tickets?

    Whether by app or in person at the customer center, you can find an overview of the ways in which you can buy your ticket here.

  • Barrier-free travel

    The GVH stands up for barrier-free local transport and equivalent mobility opportunities. Wheelchair users, persons with a pram or with big luggage, as well as persons with visual and hearing disabilities, children and elderly people will benefit.

    Picture of a person with wheelchair on a ramp entering a bus
  • GVH guarantee

    If you travel by bus and rail within the GVH, you will arrive on time and you will find clean vehicles. That is guaranteed by the GVH transport companies.