© GVH/Arp

We are here for you. Get in touch with us!

Do you have a question about one of our tariff offers? Would you like to make a suggestion for improvement? You would like to thank a driver once again? You can contcat the GVH at any time of the day or night: Please fill out the form below. Our staff will attend to your message as soon as possible.

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Contacts & addresses

Our partners not only bring their passengers reliably to their destination every day, they are also always available for your questions, problems and suggestions concerning public transport in the Greater Hanover area. Simply get in touch – by phone, in person or via our contact form above. We will help you as quickly as possible.

You can reach us here:

  • GVH Customer Center (GVH Kundenzentrum)
    Karmarschstraße 30/32, 30159 Hannover
    Phone: +49 511 590-9000
    Fax: +49 511 1668-2010
    E-Mail: info@gvh.de

    Opening hours:
    Monday to Friday: 09:30 a.m. - 08:00 p.m.
    Saturday: 09:30 a.m. - 06:00 p.m.

    Further information about the GVH customer center you can find here.

  • GVH Hotline: +49 511 590-9000
    Monday to Friday: 06:00 a.m. - 11:00 p.m.
    Saturday: 06:00 a.m - 08:00 p.m.
    Sunday and public holidays: 07:00 a.m. - 08:00 p.m.
  • Press & Media:
    Tolga Otkun
    c/o regiobus Hannover GmbH
    Georgstraße 54, 30159 Hannover
    Phone: +49 511 36888-769
    Fax: +49 511 36888-8769
    E-Mail: tolga.otkun@gvh.de
  • Major Customers and Companies:
    Violetta Schollmeyer
    Karmarschstraße 30/32, 30159 Hannover
    Phone: +49 511 1668-2437
    Fax: +49 511 166896-2437
    E-Mail:violetta.schollmeyer@gvh.de

    Dominik Heintz
    Karmarschstraße 30/32, 30159 Hannover
    Phone: +49 511 1668-2479
    Fax: +49 511 166896-2479
    E-Mail: dominik.heintz@gvh.de

  • Combined Ticket (Kombiticket) for your event:
    GVH Tariff Department
    c/o regiobus Hannover GmbH
    Georgstraße 54, 30159 Hannover
    Phone: +49 511 36888-768 
    E-Mail: kombiticket@gvh.de

Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.

  • Administration
    Am Hohen Ufer 6, 30159 Hannover
    Phone: +49 511 1668-0
    E-Mail: info@uestra.de
  • ÜSTRA Customer Center (Kundenzentrum) (Kröpcke)
    Karmarschstraße 30/32, 30159 Hannover

    Opening hours:
    Monday to Friday: 09:30 a.m. - 08:00 p.m.
    Saturday: 09:30 a.m. - 06:00 p.m.

Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.

  • General office
    Karmarschstraße 30/32, 30159 Hannover
    E-Mail: info@regiobus.de

    Opening hours:
    Monday to Friday: 09:30 a.m. - 03:00 p.m.
     
  • Central Bus Station (ZOB) Neustadt
    Phone: +49 5032 809-327

    Opening hours:
    Monday to Friday: 07:00 a.m. - 06:00 p.m.

Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.

  • DB Regio AG, Region Nord
    Rundestraße 11 
    30161 Hannover
    E-Mail: kundendialog.niedersachsen-bremen@deutschebahn.com
    Website: www.bahn.de/niedersachsen
     
  • Travel information, booking and reservation
    Telefon: +49 511 45901645
     
  • DB Travel Center (Reisezentrum) Hannover
    Opening hours:
    Monday to Friday: 07:00 a.m. - 08:00 p.m.
    Saturday: 07:00 a.m. - 08:00 p.m.
    Sunday: 08:00 a.m. - 08:00 p.m.
     
  • DB general (information, booking)
    Phone: +49 800 1507090 (at no charge)
    Phone: +49 11861 (costs: approx 60 Cent a minute)
    Phone: +49 190 507090 from mobile networks (chargeable, 24 hours available)
     
  • DB Subcription Centre
    Museumstraße 39
    22765 Hamburg
    Phone: +49 1806 011066 (20 Cent/per Call from a German fixed network, max. 60 Cent/from mobile networks)

 

Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.

  • metronom Eisenbahngesellschaft mbH Kundenzentrum:
    Bahnhof Uelzen, St.-Viti-Straße 15, 29525 Uelzen
    Phone: +49 581 97164-164
    Fax: +49 581 97164-169
    E-Mail: kundenzentrum@der-metronom.de
    Website: www.der-metronom.com

    Opening hours:
    Monday to Friday:  09:00 a.m. - 05:00 p.m.

Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.

Opening Hours: Monday - Friday 09:00 a.m. - 05:00 p.m.


Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.

 

Unless otherwise specified, the regular fees for phone calls of the fixed and mobile providers apply.